Customer Reviews

Always get the help we need.

I tried to add gas through a siphon hose, bad idea couldn't remove the hose. Lisa at the the Ford Service Dept was busy but quickly helped me remove the hose with no lecture and no charge. 👍 👍👍

Great customer service.

Everyone was very nice, pleasant and made our experience great! Cameron was easy to talk with, and went above to insure our experience was wonderful! Thank you to salesman Cameron, his manager, and Ed and Jay in financing. We will be happy to send others your way!

Ed and Dakota were great! They made the process very easy and very nice, you know not pushy. :) oh and the car was so clean, I mean spotless! Thanks guys!

The crew is awesome. Excellent service after the sell.

We were looking for the impossible, an older truck with lower mileage. We found one we were interested in at Cogswell Ford. However, we would have to drive 3 hours and take time off from work just to go look at it. Then we were connected to Jacob Reddell, one of the experienced sales associates there at Cogswell. What a blessing he was!! He was completely honest about the Truck they had there so there would not be any surprises when we got there. Along with being honest, he was very supportive and super friendly. He even called us later to make it sure the truck ran well and we made it home safely. We would recommend Cogswell Ford to everyone but especially Jacob.

They had a great selection of used cars at respectable prices. Great people!

Went down there to look at a used SUV we saw online. Very pleasant people to deal with. The price was very reasonable for the vehicle. Just a long drive from Mountain Home. Nice to have the manager come and introduce himself. Makes you feel that you're not just another shopper.

Service men were friendly and professional. Had a oil change and tire rotation done and only took 30 minutes. Great job.

Excellent service couldn’t ask for a better place to do business with

Hell of a lot better than Clarksville Ford! Their sales guys are great & the mechanics Even Better. In a time when most vehicles are on back order & the used are more than the new cars because of rebates. They have no problem ordering just for you or keeping you up to date w in coming details & dates.

Awesome online customer service and the salesman on-site was professional and made our buying experience great with no regrets, just an awesome experience. I will be back for my next purchase ♡♡♡

Rick and team made this a great experience. I bought remotely and they made me feel comfortable through the whole process.

Deana was extremely helpful and knowledgeable in the used F250’s on the lot. Especially each truck’s history and was able to gave us a quick overview for each truck prior to our test drive. She quickly got the keys to allow us to look at them then test the vehicles. The truck that we like, Deana promptly provided the CarFax, Maintenance History, and the original vehicle description sticker before we could ask—that’s excellent customer service. We made an appointment for the next day to purchase the truck. One minor concern that Deana took care of and provided a little learning lesson on refilling a diesel pickup truck and Diesel exhaust fluid (DEF) for my wife—Thanks it really help her confidence in being able to do it on her own. Jeff & Sheri

Excellent service. Friendly and prompt

Perfect! About sums it up. Way above anyplace I have ever dealt with. And I was a fleet manager for 36 years. Also Travis is probably the best service writer I have ever met. This is an honest review and I do have a lot of experience with many dealerships. Thanks Again! Mike Dill

Great experience highly reccomend.