Table of Contents
Section
1. Overview
2.
Program Descriptions and Eligibility
3. Proof of
Eligibility
4. Products
5. Program
Policies
6. Pricing
and Incentives
7. Process and
Documentation
8. FAQs
9. Contact
Information
AXZD-Plan Pricing Agreement*
Ineligible Products
1. OVERVIEW
Ford Motor Company appreciates the loyalty of its
employees, retirees and their spouses, and eligible family members. The New
Vehicle Purchase Programs (AZ-Plan) are offered to eligible individuals to
drive eligible new Ford Motor Company products, especially those owning
competitive products.
2. PROGRAM
DESCRIPTIONS AND ELIGIBILITY
AZ-Plan
An eligible Ford employee
(A-Plan) or retiree/surviving spouse (Z-Plan) as noted below may generate up to
four (4) PINs per calendar year to be used towards the purchase or lease of a
new vehicle (see PIN Generation for details):
- All active full-time
hourly employees and regular salaried employees, beginning with their date
of hire.
- All hourly retirees
receiving a normal, early (regular or special) or disability retirement
benefit, as long as any medical benefits are being received.
- Salaried retirees who
retired under the General Retirement Plan, including salaried employees
who terminate between the ages of 50-55 and who are eligible to receive
certain deferred retirement benefits, are eligible while they are
receiving benefits.
- Surviving spouses of
employees who died while actively employed and surviving spouses of
retirees who retired under the General Retirement Plan, or who are
receiving benefits under the Ford-UAW Retirement Plan.
- Employees on an
approved leave of absence, for the duration of the leave or until
expiration of any medical benefits.
- Employees on layoff,
for the first 12 months of the layoff.
- Employees taking a
separation package, complete details on your AXZ-Plan privileges are
included in your packet.
- All regular part-time
hourly and salaried employees who are eligible to receive medical
benefits.
- Deferred Vested
Retirees while they are receiving a Ford pension check.
- Members of the
immediate family of the above. "Immediate family" means the
following relatives of the employee or retiree:
-
- Spouse
- Parents (including
step-parents)
- Spouse's parents
- Grandparents
- Spouse's grandparents
- Sons and daughters
(including in-laws and step-children)
- Grandchildren
- Brothers and sisters
(including in-laws, half and step)
- Same-sex domestic
partners of active eligible employees*
- Immediate family
members of eligible same-sex domestic partners*
- Employees of approved
subsidiary companies/organizations and approved affiliated
companies/organizations as eligibility is defined at the time of approval.
- When both the
employee/retiree and his/her spouse are deceased, the surviving family
members are no longer eligible.
*
When audited, the employee must provide a notarized affidavit, dated prior to
the sale date, that a same-sex domestic partnership exists. The Company defines
a same-sex relationship between two people who meet ALL of the following
criteria:
- Are the same sex.
- Have shared a
continuous committed relationship with each other for no less than 6 (six)
months, intend to do so indefinitely, and they have no such relationship
with any other person.
- Are jointly
responsible for each other’s welfare and financial obligations.
- Reside in the same
household.
- Are not related by
blood to a degree of kinship that would prevent marriage from being
recognized under the laws of their state of residence.
- Must reside in a state
where marriage between persons of the same sex is not recognized as a
valid marriage, or, if residing in a state which recognizes same-sex unions,
enter into such union as recognized by the state.
- Each is over the age
of 18, of legal age, and legally competent to enter a contract.
- Neither is married to
a third party.
3. PROOF OF ELIGIBILITY
- Purchasers are not required to provide
proof of eligibility at time of sale beyond providing their PIN and last 4
digits of Social Security Number. However, the company reserves the right
to perform audits of AZ-Plan sales and may require employees or retirees
to provide proof of relationship documentation.
4. PRODUCTS
Eligible Products
- Current Ford and Lincoln
model year and prior model year
vehicles sold in the United States. See your local dealer for vehicle
eligibility.
- Vehicles may be ordered
from production or, if the dealer agrees, may be selected from the
inventory of the dealership. Dealers are not required to participate, but
if they do, they must be an authorized Ford Motor Company dealer for the
product sold and agree to abide by the New Vehicle Purchase Program
guidelines set forth in this document.
- Prior model year vehicles may be purchased or leased
while supplies last for products under AZ-Plans. See your selling dealer for details.
- Dealer demonstrator
units (no mileage restriction). No additional discount is permitted beyond
incentives compatible with an AZ-Plan deal.
- UAW represented hourly
employees, retirees, surviving spouses and their immediately family
members are eligible for Ford, Lincoln and Mercury purchases or leases.
Ineligible Products
- All Mercury vehicles.
- Certain commercial use
or specialty products and certain "low-supply" vehicles as
defined by Ford. Click here for Ineligible Products for specific models or
model year vehicles.
- Used vehicles.
- Driver training
vehicles.
5. PROGRAM POLICIES
Customer/Sponsor Obligations and Rules
- It is a direct violation of the program rules to provide PINs to
customers referred to the sponsor by a dealership employee or to use a
dealership employee as a broker to locate AZ-Plan customers. In
other words, you may not use a dealership or dealership employee to find
customers, and you may not sell PINs to a dealership or dealership
employee. In fact, selling PINs to anyone is a violation of Plan
rules and is strictly prohibited. Violations of these rules will
result in suspension of AZ-Plan eligibility and may result in termination
of employment with the Company.
- Vehicles purchased or
leased by customers sponsored by an employee, retiree, or surviving spouse
count against the number of vehicle sales which an employee, retiree or
surviving spouse may sponsor during any calendar year.
- Any solicitation or acceptance of money, items of value or discounts
off the New Vehicle Purchase Program price not defined in this document from a dealership
or anyone connected with or acting on behalf of the dealership in
connection with the purchase or lease of a vehicle under the New Vehicle
Purchase Program, is contrary to the Plan's provisions and to Company
policy and is prohibited.
- If after ordering a vehicle under the terms of the New Vehicle
Purchase Program, the customer cannot take delivery from the designated
dealership, the customer must promptly advise the proper dealership
representative, and the customer must refrain from signing any dealership document
indicating acceptance or delivery of the vehicle.
- AZ-Plan customers
are required to arbitrate
warranty-related disputes via the Dispute Resolution Program (DRP) before
initiating or proceeding with legal action. Failure to seek resolution of warranty-related disputes via the DRP
before initiating legal action may result in the suspension of Purchase
Plan privileges for sponsor.
-
- The Dispute
Resolution Program (DRP) process is a cost-free program available to
owners or lessees of qualifying Ford Motor Company vehicles. The program
is
independently owned administered by the Better Business Bureau
(BBB). Service or
product performance complaints involving Ford, Mercury, and Lincoln cars,
vans, sport
utilities and light trucks, which are within the terms of the New Vehicle
Limited Warranty,
are eligible for DRP review. The Warranty Guide provided with all
new Ford and Lincoln
vehicles at delivery contains important information about
customer assistance
and the Dispute Resolution Program. For more information about the
program, call the
BBB Auto Line at 1-800-428-3718, or the Ford
Customer Relationship
Center at 1-800-
392-3673.
- Failure to seek resolution of warranty-related disputes via the DRP
process before
initiating legal action may result in the suspension of Purchase Plan
privileges (as noted
under "What if a Customer Ignores the Conditions?").
Dealership
Obligations and Rules
- Participating dealerships agree to comply with all of the terms
outlined in this document, including the Red Carpet Lease Option
provisions.
Authorized Ford and Lincoln dealerships are encouraged, but not obligated, to participate in the New
Vehicle Purchase Program. Participating dealerships must sign a Dealer
Agreement located on the AXZD-Plan Pricing Agreement on each New Vehicle Purchase Program
sale or Red Carpet Lease.
- Dealerships must be
authorized dealers ("under their Sales and Service
Agreement(s)") for the product being sold.
- The AXZD-Plan Pricing Agreement must
identify the AZ-Plan price, the price of each dealer-added option,
negative equity on vehicle trade, gifts, and any other allowable fees and taxes. A copy of the factory invoice showing
the New Vehicle Purchase Program price in the box
labeled ”AZ-Plan" and a completed, signed copy of the AXZD-Plan Pricing Agreement must be given
to the customer.
- All commission claims are subject to future audit and possible
charge back to the dealership. Participating Dealerships agree to make available such
dealership records to the extent considered necessary by Ford Motor
Company for audit of the transactions claimed under the New Vehicle
Purchase Program. Dealers must retain all records and documents, including
the AXZD-Plan Pricing Agreement, journals and ledgers, which relate in any
way, in all or in part, to covered transactions- for at least two years.
- All sales or lease contracts with Purchase Plan customers will be
conducted by an employee of the participating dealership. Commissions to
dealerships will be withheld or charged back if non-employees, including
brokers, or agents are used to participate in Plan transactions in any
capacity.
What if a Customer Ignores
the Conditions?
- The Company cannot ignore
abuse of the New Vehicle Purchase Program. Plan abuse may cost the Company
inappropriate dealer commission payments. Those unnecessary payments
impact all Company employees because the payments detract from Company
profits, which provide a basis for future product programs, capital
expenditures and, of course, profit sharing.
- The purchase, lease and disposal of vehicles under the New Vehicle
Purchase Program are monitored regularly for abuse through a computerized
system. Customers who do not
comply with the requirements noted above will be contacted and asked to
explain the circumstances involved.
- The privilege to participate may be
withdrawn or suspended if the Company determines that the employee, retiree
or surviving spouse has violated the provisions of the New Vehicle
Purchase Program or Company policy. The employee, retiree or surviving
spouse may be required to reimburse the Company for the full amount of the
dealer commission paid. In addition, the employee may be subject to
disciplinary action, including termination of employment.
NOTE: Even if the customer who violates these provisions is
not a Company employee, the sponsoring employee, retiree or surviving spouse is
responsible and subject to the above sanctions.
Dealer-to-Customer
Gifts and Fees
The following are guidelines regarding what is, and is not, permissible.
Nominal Gifts
- Unless prohibited by your state law, Family AZ-Plan customers
may accept items or services of nominal value (i.e. $50 or less
dealership cost) as a gift or reward in connection with an AZ- Plan sale or lease. All gifts or rewards offered by the dealership
for sponsoring an AZ-Plan sale or lease must be comparable with gifts or
rewards offered by the dealership on retail sales or leases, and may not
exceed $50 in value (dealership cost).
- Examples of acceptable gifts include a wall calendar, Motorcraft
apparel, gas card, an oil change, a car wash, etc, provided the item or
service does not exceed $50 in value (dealership cost).
- Dealerships may not offer services or items below their market
value (dealership cost) to stay within the $50 limit (i.e. $1 for rust
proofing or $10 for a bed liner).
- No service, accessory or items valued above $50 may be accepted by
AZ-Plan customers, even if the same offer is extended to non-Plan
customers.
Referral Fees
AZ-Plan
- Family AZ-Plan
sponsors may accept referral fees of $50 or less in connection with
AZ-Plan sales provided the sale occurs after September 11, 2006. All referral
fees offered by a dealership must be comparable with referral fees offered
by the dealership on retail sales or leases.
Document Fees
- Dealers will be
permitted to assess up to $75 in documentary fees on each
delivery to an eligible purchaser under the terms of the Plan, unless
otherwise provided by state or local laws or regulation. Each dealer is responsible for complying
with applicable laws or regulations.
- Unless otherwise provided by state or local laws or regulation: In states
where dealers are not permitted to charge as much as $75 for doc fees,
dealers would be capped at the lesser amount as provided by the state. In
states that permitted more than $75, dealers would be permitted to charge
the Plan customer $75. In states that permitted more than $75 and also
required that all customers be charged the same amount, dealers may charge
the Plan customer $75 and indicate any additional fees have been paid by
Ford Motor Company as part of the AXZD-Plan Program dealer reimbursement
on the buyer's order.
- Doc Fee Charges should be detailed on the
AXZD Plan Pricing Agreement located in number 4.
- New Vehicle Purchase Program customers may use the services of
FordDirect and participating Dealers may choose to pay FordDirect's fees without
violating this section; provided, however, that any such fees paid to
FordDirect by participating dealers shall not be passed on to New Vehicle
Purchase Program customers.
Financing,
Insurance, Titles and Taxes
- Purchase/lease financing
may be obtained at the customer's discretion from any source. To learn
more about financial services offered through Ford Motor Credit Company,
go to www.fordcredit.com
- Each vehicle purchased
or leased will be covered by the same warranty and policy as those offered
to retail customers.
- The customer is
responsible for all federal, state, and local taxes, license and title
fees.
- Non-Eligible family
members may appear as co-signers or co-makers of the loan or other
financing agreement, and may also appear as co-owners on the Vehicle Title
or Registration. However, the primary user of the vehicle must be the
AZ-Plan eligible member.
- New Vehicle
Purchase Program customers are required to provide their own liability and
collision insurance for both purchases and leases. For leases, there are
specified coverage minimums. Lessees should request information about
these amounts from the dealer prior to obtaining insurance and signing the
final lease papers.
- Titling eligibility is as follows:
- Vehicles must be
retained in the customer's possession and registered as provided
above for at least six months from the date of purchase or lease.
- Individuals:
-
- Vehicles must be
registered or titled to the AZ-Plan eligible individual.
- Non-eligible members
may appear as co-signers or co-makers of the loan or other
financing agreement, and may also appear on the Vehicle Title or
Registration.
However, the primary user of the vehicle must be the AZ-Plan eligible
member.
- Vehicles leased
under the Red Carpet Lease Option will be titled in the name of
Ford Credit or as directed by Ford Credit, but must conform to the above
registration requirements.
- Vehicles also may be
registered in the name of a customer's trust provided that the
customer's name is included in the name of the trust, i.e. "John
Smith Trust.”
- Commercial:
-
- AZ-Plan vehicles may
not be registered or
titled in the name of a business.
AZ-Plan
vehicles may not be
purchased or leased for commercial use.
6. PRICING AND INCENTIVES
- The dealer is required
to provide you with a true copy of the factory invoice showing the New
Vehicle Purchase Program price on the line labeled AZ-Plan. You
should also receive a complete and
signed AXZD-Plan Pricing Agreement showing each
item and its price. Do not sign
this form if it is blank or if you do not understand how the price was
calculated. All added items must be documented on this form,
including negative equity on vehicle trade and gifts.
- The AZ-Plan price is
the amount shown in the box labeled "AZ-Plan" near the bottom of
the factory invoice. The New Vehicle Purchase Program price
includes advertising, finance costs, transportation, fuel charges and
Company administrative fees. The dealership may not charge extra for these
items.
- The New Vehicle
Purchase Program customer is entitled to the price in effect at the time
the vehicle was invoiced. Any money refunded to the dealer by Ford Motor
Company for price increases occurring after the order is submitted, but
before shipment to the dealer, must
be refunded to the customer.
- From time to time the
Company may offer incentives or rebates. Unless specifically excluded by
the Company, incentives or rebates
are available to New Vehicle Purchase Program customers in addition to the
Plan price. Ask your dealer for details.
Vehicle Trade-in
Allowance
- Vehicle Trade-in Allowance is
not covered by the New Vehicle Purchase Program and must be negotiated
with the dealership. However, this must be documented on the AXZD-Plan Pricing Agreement form.
Pricing Formula
- The AZ-Plan price is
the amount shown on the line labeled appropriately near the bottom of the
factory invoice. The New Vehicle Purchase Program price includes
advertising, finance costs, transportation, and Company Administration
Fee.
|
AZ-Plan
|
Dealer Invoice - Holdback - Advertising Assessment + Administration Fee* (see sample invoice)
|
|
|
|
|
*$275 Administration Fee for 2010MY vehicles,
$75 Administration Fee for 2009MY and prior vehicles.
7. PROCESS AND DOCUMENTATION
Sales and
Delivery Requirements
- The dealership may require the New Vehicle Purchase Program
customer to make a deposit when placing a vehicle order. Some or all of
this deposit may be retained by the dealership if the customer declines to
accept delivery of the product ordered. An agreement in writing should be reached with the dealership
concerning the amount of the deposit and the conditions under which it may
be retained by the dealership if the transaction is not completed.
- Lease transactions may require a refundable security deposit. The
security deposit is held until the end of the lease and is refunded,
provided that the lease terms have been satisfied. The deposit is usually
equal to one month's payment, rounded to the next $25.
- The dealership may charge any price negotiated (at or above dealer
cost) between the dealer and the customer for undercoating, dealer
installed options, extended service contracts and other items or services
that add value to the vehicle, provided such items are priced separately
and listed individually on the retail buyer's order and the AXZD-Plan Pricing Agreement.
- Dealerships will
notify the customer as soon as the vehicle has been prepared for delivery.
New Vehicle Purchase Program customers must accept delivery and make final
settlement within five working
days of notification by the dealership that the vehicle is
available for delivery. Unless otherwise agreed to between the dealership
and the New Vehicle Purchase Program customer, vehicle disposition becomes
the sole responsibility of the delivering dealership on the sixth day.
What is a PIN?
A PIN
(Personal Identification Number) is a unique numeric code required for each vehicle
purchase under the AZ-Plan. This PIN will be generated by the Ford
employee/retiree (sponsor) for either themselves or an eligible family member.
The PIN holder will then take this PIN to an authorized Ford Motor Company
dealership to secure the AZ-Plan discount.
PIN Generation
Sponsors
Your sponsor is an active or retired
Ford Motor Company employee or their surviving spouse who has registered you as
an eligible Family AZ-Plan member. You may have multiple sponsors at Ford Motor
Company for the Family AZ-Plan each of which may register you for the Family
AZ-Plan. Your sponsor(s) are responsible for approving/denying your PIN
request. Because your sponsor has a limited supply of PINs, your request may
not be approved.
Requesting a PIN
You may request a PIN from your
sponsor through www.myplan.ford.com
and select the "Request A PIN" link. The PIN Request process is an
email notification to your sponsor to approve a PIN for you. Once the sponsor
has responded to your email request, you will receive either an email back
approving the PIN request (including your unique PIN code) or an email denying
the PIN request. The status of your PIN request will also be displayed on the
web site home page when you log-in. Please allow your sponsor at least 24 hours
to respond to your PIN request.
The PIN Request Process is completed in five easy steps:
1. Confirm your profile information including name,
address and email address. Be sure to use the exact name and address as shown on your driver
license or other proof of identity you will use for the purchase of the
vehicle.
2. Select a sponsor. (Only if you have multiple
sponsors to choose from.)
3. Enter the last four (4) digits of your Social
Security Number.*
4.
Identify your vehicle and contact preferences.
5. Verify information and submit your PIN request.
*The last four (4) digits of your social
security number are used strictly for verification with the dealer when you
present your PIN. This protects you and your sponsor from someone else
potentially using your PIN for a purchase. You will be required to provide the
PIN and last four (4) digits of your SSN when you visit the dealership. Your
sales consultant will need both these pieces of information to lock-in your PIN
and complete the sale. This information will not be used for any other purpose
and as with all your personal information is protected as stated under the privacy policy
of this web site.
Approving/Denying a
PIN
Your sponsor is responsible for
approving/denying your PIN requests. The number of PINs remaining for the
sponsor at the time of your request may impact approval/denial.
Using Your PIN
To
learn more about using your PIN for the purchase of an eligible vehicle, see
our section below on "Obtaining
a Vehicle".
Obtaining a Vehicle
- Immediately identify
yourself to the dealer as an AZ-Plan eligible customer.
- Give the dealer only
the last four digits of your Social Security Number (SSN) and your seven
digit Personal Identification Number (PIN). (This combination is your New
Vehicle Purchase Plan ID number).
- The dealer will enter
your Purchase Plan ID into the computer to verify your eligibility. Once
your eligibility has been verified, the dealer can lock in the approval to
complete the transaction. (If you decide not to complete the transaction
at that dealership, ask the dealer to cancel the locked-in approval so
that you can use it elsewhere.)
- Ask for a copy of the
vehicle invoice which shows the "AZ" plan price in the box
labeled "AZ Plan" located in the lower right hand corner.
This is always
the correct "AZ" plan price.
- The dealer will
complete and ask you to sign the AXZD-Plan Pricing Agreement. After you have
signed it, the dealer will provide you with a copy. This is your assurance
that the price charged is the correct price. Do not sign this form if it is blank or if you do not understand how
the price was calculated. If you have any questions or concerns
about the terms of your purchase or lease, ask your dealer for
clarification before
closing the transaction.
8. FREQUENTLY ASKED QUESTIONS
1. How does the AZ-Plan program work?
Plan participants are authorized to
purchase a vehicle at the AZ-Plan Price using a unique personal identification
number (PIN) which is generated by their sponsoring Ford employee or retiree.
For details, including Plan rules go to the "How it Works" tab of www.myplan.ford.com.
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2. How do I get a PIN?
Go to the Request a PIN page or
click on the “Request a PIN” button on the Home Page. Follow the five
easy steps to request a PIN from your Sponsor.
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3. How does the PIN Request process work?
The PIN Request process is an email
notification from you to your Ford Motor Company employee or retiree (your
Sponsor) asking them to approve a PIN for you. They will also receive a “pop
up“ notification on their web site when they log in. If your sponsor approves
the PIN request, an email will be sent back to you including the actual seven
digit PIN. The PIN will also appear on your website within the PIN Request
table (on the Home Page). Similarly if your Sponsor denies the PIN
request (they may be out of PINs for the year) an email will be sent back to
you and a denied message will appear in your PIN Request table.
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4. How long will it take for my Sponsor to
approve (or deny) my PIN request?
Timing will vary depending on the
employee/retiree. Plan rules request that sponsors respond to a PIN request within
24 hours. If you have not received a response please contact your Sponsor
directly.
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5. How many PINs can I request and have
approved (per Sponsor) each year?
Each active or retired Ford Motor Company
employee receives four (4) PINs each calendar year. The PINs they distribute to
their eligible members, as well as those they use themselves all count against
the four they are allocated. Note: Members are not aware of the number of PINs
remaining for their Sponsor and thus you may be denied a PIN request because
the Sponsor is out of PINs for the current year.
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6. What if I don’t use the PIN that my Sponsor
generates for me?
If you request a PIN and your Sponsor
approves it but you end up not using it, please let your Sponsor know. He or
she can cancel that PIN and have another to use for that year. In addition, you
cannot transfer the PIN to any other person except yourself and the vehicle you
acquire through the Plan must be registered in your name.
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7. How long is a PIN valid?
PINs remain active for 12 months from the
date of issue.
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8. How can I obtain my PIN if I forget or
misplace it?
Your last 3 PIN Requests and their status
(approved/denied) are listed on the home page of www.myplan.ford.com.
If the PIN was not issued through the PIN Request process of this web site, you
will need to contact your Sponsor.
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9. Once I receive my PIN, how do I procure a
vehicle and obtain the plan discount?
Provide the dealer with your PIN, last
name and last four (4) digits of your Social Security Number. The dealer can
confirm with this data that you are an eligible Plan participant and can buy or
lease an eligible vehicle at the AZ-Plan price.
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10. What vehicles are eligible for the Plan?
For a list of eligible vehicles, go to
the Vehicles and Pricing tab. All Ford Motor Company vehicles are generally
eligible with the exception a select few models that are listed in the Product Eligibility section. Exclusions are subject to
change, so verify eligibility on the web site. Vehicles listed under Vehicles
and Pricing that are not eligible for the Plan are denoted with an “x” next
to the model name, a “mouse over” message stating the vehicle is not eligible
and a line of text at the bottom of the image of that model. Additionally there
will be no Plan price example next to the model image.
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11. Are SVT vehicles eligible?
Yes. However the Plan program is
voluntary at participating dealerships. (see below).
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12. Can I receive the special Plan price at any
dealer?
The Plan program is available through all
participating dealers in the U.S. Dealer participation is voluntary. You should
inform the dealer of Plan eligibility during your first contact with your
dealer. If for some reason your dealer elects not to participate, you may visit
another dealer. Eligible vehicles that are in limited supply, like most SVT
models, may be difficult to obtain through the Plan.
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13. Can I purchase or lease my eligible
vehicle?
Yes, either form of obtaining a vehicle
is valid.
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14. Can I trade-in a vehicle in combination
with this program?
Yes, however this program does not cover trade-in
allowances. When evaluating your trade-in, dealerships may consult value books
or local auction value guides for similar vehicles, assess your vehicle
condition, mileage and current used vehicle market climate, to determine its
value. Many Internet sites, including edmonds.com and kbb.com (Kelly Blue
Book), will give you an approximate trade-in value, but will not buy
your vehicle. Only the dealer will buy the vehicle from you and, therefore,
sets the actual value/price based on these factors. You are also free to sell
your vehicle yourself.
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15. Are dealer demonstrators, driver
training or used vehicles included in the Plan?
The Plan is only for new vehicles. Used
vehicles are not eligible. New vehicle demonstrator units are available for
sale at the new vehicle AZ-Plan price.
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16. Are prior model year vehicles eligible?
Yes. Prior model year vehicles may be
purchased or leased while supplies last for products under AZ-Plans. See your
selling dealer for details.
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17. Can I obtain a vehicle for my business or
for another person?
No. Vehicles must be titled and
registered in the eligible employee, retiree, eligible family member or sponsored
friend or neighbor’s name for a minimum of six months.
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18. Are any other items covered through the
Plan?
No. Dealer installed options, conversion packages,
extended warranties, accessories, etc., are not covered by the Plan and must be
agreed upon between you and the dealer.
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19. Am I eligible for other incentives?
Yes, for most. Plan participants are
eligible for all public incentives and many incentives normally paid to the
dealer. There are some offers that are not compatible with the Plan. Your
dealer can best determine which incentives you are eligible for.
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20. What is AZ-Plan pricing and how do I know
if I’m getting a good deal?
AZ-Plan prices are dealer net wholesale, essentially
what the dealer paid Ford Motor Company for the vehicle.
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21. What is X-Plan pricing and is it better
than AZ-Plan pricing?
X-Plan pricing is +/-1% of dealer invoice depending
on the vehicle. Although both X Plan and AZ-Plan offer very competitive
pricing on Ford Products, AZ-Plan pricing offers superior savings.
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22. How long is the Plan program in effect?
There is no effective expiration date for
this program, however, Ford Motor Company reserves the right to modify the program,
remove eligibility, or cancel the program at any time.
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23. Can I be charged a “document fee” (doc fee)
by my dealer?
Yes. Dealers will be permitted to
assess up to $75 in documentary fees on each delivery to an
eligible purchaser under the terms of the Plan, unless otherwise provided by
state or local laws or regulation. Each
dealer is responsible for complying with applicable laws or regulations.
- What if I am in a
state that allows the dealer to charge more than $75?
Unless otherwise provided by state or local laws or
regulation: In states where dealers are not permitted to charge as much as $75
for doc fees, dealers would be capped at the lesser amount as provided by the
state. In states that permitted more
than $75, dealers would be permitted to charge the Plan customer $75. In states that permitted more than $75 and
also required that all customers be charged the same amount, dealers may charge
the Plan customer $75 and indicate any additional fees have been paid by Ford
Motor Company as part of the AXZD-Plan Program dealer reimbursement on the
buyer's order.
- How does this change
the $275 administration fee?
There is no change. The $275 administration fee covers costs of
managing the New Vehicle Purchase Program.
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24. Do Dealers make a profit on Plan
purchases and/or leases?
Yes. Dealers receive a commission from
Ford Motor Company on each Plan transaction.
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25. How do I change the personal
information contained in “My Profile”?
Click on the “My Profile” link in the
upper navigation bar on almost every page of the web site. From there you can
choose to edit your profile, change your password and unsubscribe from the site.
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26. When I use my browser "Back"
and/or "Forward" button, why do I lose all the data I just entered?
This is a common occurrence with browsers.
We recommend you use the Back button on this site in lieu of your browser
buttons.
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27. What is
"Unsubscribe"?
By "unsubscribing" you are
requesting that Ford not contact you via email about AZ-Plan promotions or
survey request about your Plan and web site experiences. See our privacy
policy for
further details.
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28. How do I confirm the A Plan Price on the
vehicle I want to purchase?
As an AZ-Plan participant, you are authorized to see
the dealer invoice for the vehicle you intend to purchase. Ask the dealer to
show you this invoice and point out the AZ-Plan price for your review. The
"A" or "Z" Plan price is the amount shown in the box labeled "AZ Plan" near the bottom of the
factory invoice. The New Vehicle Purchase Plan price includes
advertising, transportation, fuel charges and Company administrative fees. The
dealership may not charge extra for these items. Click here to
see an example of a Ford dealer invoice and where the AZ-Plan price is located
on the document.
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29. Can I find Plan prices and incentives
before contact a dealer?
Yes. We provide a number of sources for you to
research pricing and incentives on specific vehicles. By going to the
"Vehicles & Pricing" tab of www.myplan.ford.com, you will see a complete listing
of all eligible Ford Motor Company vehicles under the Plan. Click your vehicle of
choice to obtain starting MSRP and Plan pricing.
Additional links are provided to other Ford Motro company
websites,where you can obtain AXZ-Plan pricing on specific vehicles in dealer inventory,as well as current incentives and regional offers for eligible vehicles. Pricing and incentives information
is updated regularly. However, due to timing considerations, some information
may not reflect the latest status. Please see your dealer for the most
current product, pricing and incentives information.
30.
Are Mercury vehicles still eligible for AXZ-Plans?
No. Effective January 3, 2011 all Mercury vehicles are no longer eligible
for AXZ-Plans. Ford will continue to provide existing and future Mercury owners with parts and service support
at Ford and Lincoln dealers, and honor current warranties and Ford's Extended Service Plans.
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9. CONTACT INFORMATION