Customer Reviews

Customer service was way above average. Response time was great. Lisa, our customer service representative, was prompt, prompt, professional and precise.

I was stranded out of town with my kids when my Lincoln Aviator lost power. Not sure what to do, I called Cogswell and they came to my rescue.! They immediately sent out a tow truck, who arrived within about 10 minutes and gave my kids and me a ride to the dealership. They had a loaner set up and ready to go when I arrived. Everyone was incredibly friendly and helpful. It was such a relief and I felt very well cared for. My car was ready in two days and the return was seamless. They even did necessary recall work on my car (not related to the loss of power). I was so impressed with their incredible customer service that I will definitely use them again, and plan to buy my next vehicle with them.

Great customer service!!

It was one of the easiest and pressure free car buying experiences I've ever had! Jacob was our salesman, and he never got pushy. We live in Batesville and drove down here for the car, but also for the professionalism. We will definitely come back for our next car purchase. Thanks!

Friendly, helpful, provided shuttle service.

Very quick service. Also, everyone was very friendly.UPDATE. WANT TO THANK COGSWELL for taking care of my car when the transmission was being fixed. They kept me informed with text on a regular basis on how the work was going on fixing our car. Great people and even better service work. Thank You all.

My family has bought cars from Cogswell for years. Richard is fantastic! He has always taken good care of us. I usually hate the finance portion, but Derek made that easy and dare I say fun! Highly recommend 👌

Dakota so kind and understanding. Will patiently work with you till you completely understand everything on your new car. He’s great !!!

Customer Service Agent and Tech went above and beyond to help me with my truck!

Good Friendly service

This was the best experience we have ever had purchasing a vehicle. Highly recommend!!!

Good honest people they worked with me and met my every request

Treated very well from the first phone call with Lexi. Dakota did a very good job answering my questions and I had a lot if them! Very good customer service from the start to the finish. Felt like I was needed as a customer

Excellent service. Great people fast and easy.

Good people to do business. No high pressure sales tactics and fair pricing.

Cogswell Motors great customer service, Got me taken care of and back on the road in record time!

I told them exactly what i wanted and they wasn't pushy or try to up sale. It was a easy buy!

Very good bought a new truck everyone was nice .Very happy