Customer Reviews

Great service today. The service clerk was courteous and professional! Thanks!

Always get great service there!!

Was very good. Staff was very congenial and professional. Excellent place to do service for one's vechicles.

Fast service , but I have had other breakdowns with this 2015 F 250 with a total of 50000 miles . # 1 had to have it towed to be fixed ( wiring harness problem ) #2 Brake problem ( brake sensor failure had to be replace) both time Money out of my pocket. This truck is a lemon!!!!!

Travis made my repair/loaner issue seamless. Communication daily was a HUGE plus. I drove 1.5 hours for the dealership and won’t hesitate to do it again if needed.

Does great service in a timely manner. Would definitely recommend.

Great dealership experience.

Great service

Amazing experience. They got my car in quickly and provided affordable rental car services. Also kept in contact with me via text during the process and estimated time of completion. Everytime. I have dealt with them on multiple occasions within the last 15 years, and my experience was always a great one. Thank you again and again, Cogswell Motors Russellville Ar, for your efforts, good customer service, and hard work!

Highly recommend Cogswell!! I’ve purchased 3 vehicles from them and they have been great to work with!!

GREAT EMPLOYEES AT COGSWELL MOTORS

Great customer service, service advisors, and technicians!! After severe storms damaged the Russellville area my vehicle needed repairs without much time to spare so that I could return back to assisting utility restoration. Lisa provided exceptional customer service by not only a quick turnaround but, also constant updates along the way. I highly recommend Cogswell Motors Ford and Lisa for all your service!! Thank you.

I highly recommend Cogswell to anyone looking for a vehicle. The service, selection and everything is top notch! Awesome experience!

Fast courteous service!

I've been to Cogswell many times and never had a bad experience. They've always taken care of me. Would definitely recommend.

Very professional. Quick, easy, and get the job done right.

By far my best experience at a ford dealership. I went in for an oil change and a tire rotation and they said I needed a new air filter, and I thought maybe they were just trying to get me to buy one. However, they offered to show me it and it was indeed dirty. I’ve never had an oil or tire place actually bring me to see the issue and HAVE had them just charge without showing me, which nobody likes.Their price was Also reasonable and the receptionist in the auto service part was super cool. Overall 10/10 visit.

Bought a used pickup from cogswell, the staff was very friendly and helpful even stayed late two days helping me because of my hours at work. The truck i picked out had a little rattle under the dash nothing major but annoying, their tech was on vacation so i was told it would be fixed after he returned which somewhat worried me because I’ve been given the run around before however cogswell held up their end were super helpful let me drop it off at my convince and loaned me another pickup till it was fixed. When it comes time for me out w my wife to get another ride I’ll be going back to Cogswell.