Customer Reviews

The Cogswell Ford service dept. did an excellent job servicing our Forest River RV with the Ford V10 engine. They were very accommodating with the pickup and drop off of the RV. We will be back for our next service.

Everything is great about Cogswell Motors the customer service and the repairs. I travel for my work and I would not purchase a vehicle anywhere else. I only use others shops or quick lanes when I can’t make it home to Cogswell. In my travels and experience with other locations I would say that Cogswell is the best and they treat us right.

My entire experience at Cogswell Motors was phenomenal. My salesman, Jacob Reddell, was awesome. He was patient, helpful, and honest with us throughout the entire car buying process. We are very satisfied and HIGHLY recommend doing business with Cogswell Motors. Great people!

Travis Amos was my Service Advisor. He did a great job taking care of my repair needs. Travis kept me informed on the progress of my vehicle repair. He informed me about the need to replace my cabin air filter and ensured I was in agreement with the replacement and the additional expense. Randy Moore was my shuttle driver who provided me with transportation to and from my home, while my vehicle was in the shop. Randy was courteous and a safe driver. I appreciate both of these men.

Kept me informed on progress. Did a wonderful car wash my car was terribly dirty. Cogswell is my new dealer for Lincolns. Being new to Arkansas it's wonderful to find helpful and understanding people .

This place is amazing 🤩 Best service ever. So polite and accommodating. They went above and beyond. Highly recommend.

Excellent customer service. Quick recall work and oil change. Lisa in the service department and our salesperson, Dalton Adams are top notch!

This place is great. I cant say enough nice things about buying a car from here. I went in to look around and found something I liked. I told them the payments I was shooting for and they took care of everything from there. All I had to do was sign the paperwork. Like I said earlier, I cannot say enough good things. They have nice cars, easy-to-talk-to sales staff, and they stand by their products. The next time I am in the market for a car, I will absolutely go back. I would also recommend Cogswell to anyone I know that is looking for a vehicle. Keith Criswell was the sales person who assisted me and he was outstanding.

We just want to say a huge THANK YOU for being so good and kind to us, and for helping us with all of our vehicle needs! You truly go above and beyond! The Cogswell team is just the best! Jason and April Edwards

Faster than I expected. Service associate was courteous and precise, he kept me updated on the job's progress. Thank you all!

My son is a student at ATU and we live in Texas. This is our second experience at Cogswell and we could not be more impressed. Both times they have been very kind, considerate, and very honest. My wife and I feel better knowing there are people like that out there looking out for our son when we are far away. They do excellent work, and on time. Thank you again to the team at Cogswell. Great job!

Going in for an routine inspection, recall notice and AC fix, staff was friendly and courteous and got my rig right in and got it back going in no time. Lisa K. was my go to for everything and she kept me in the loop with my vehicles issues with phone calls and instant messages, even went the extra mile and helped me with my cars extended warranty which was much appreciated!

I recently bought my new car from Cogswell Motors and am so impressed with their level of service. My salesman, Ricky Hewitt, was the most pleasant and upbeat kind of fella that absolutely made the whole buying experience a great one. I am very pleased with my experience and will definitely be going back!!

The car buying process at Cogswell Motors was the smoothest I have ever experienced. I would highly recommend you give this dealership a look if you’re in the market for a vehicle. They were above all honest and transparent. I also want to give a shout out to Deana Via, she helped me every step of the way from ordering to delivery. Ask for Deana you won’t be disappointed!

My salesman Rickey Hewitt went above and beyond to help me find the right vehicle for me. He listened to what I asked for and provided me with options that were what I wanted. He was with me every step of the process and went out of his way to make sure I got a fair price for my trade in, and even helped me setup my ford pass app. I would recommend him as a dealer, and CMI as a car lot. I have no complaints.

Jacob / salesman worked with us. He was very helpful and not pushy. Like working with a buddy. He made it so easy and took the stress out of buying a vehicle. He was amazing in the follow up too. As long as he is there we will not work with anyone else for future purchases. We are a hard working couple. The truck was a serious investment for us. Jacob treated us like millionaires. Thank you and bless you Jacob. Jay and Susan

Staff was extremely friendly. Never felt pressured to buy anything I didn’t want or need. Derek was great to work with. I highly recommend them for a no-hassle shopping experience.

Lisa in the service dept was wonderful. She heard me talking to another customer about my check engine light being on. She looked up my warranty and told me if the check engine code was what I think it is then the repair would be covered under my warranty. Even though the truck is 8 years old. I had no idea and it is a $1200 fix. She did this without me asking her. Very GREAT customer service !!!!!!