Service Department | | Our Service Department is ready to meet your auto service needs! Click above to request a service appointment or email our service department. What our customers are saying: "I was astounded, I came in expecting to sit around for an hour for a recall on my motor home. While the man behind the counter did the paper work,the technician made the repairs and I was gone in 10 minutes.Very professional!" --anonymous "I took the Ford Explorer in for a Saturday morning oil change because the oil-change business I normally use was closed... I am certainly glad they were closed because I'm not sure they would have recognized one problem and I know they would not have seen the other problem because they don't even look at the brakes. The Quicklane staff on Saturday morning was outstanding!!!!! First, the Technician found an apparent significant oil leak and, second, found that the vehicle needed front and rear brake work. I was planning to taking my trout boat to the White River on Monday but the Technician advised me not to use the Explorer. I really appreciate their work; they may have saved me significant road problems. I have decided that future oil changes will be done at Cogswell and not at the oil-change business (down the street). Please thank the Quick Service saturday morning personnel." --Dave "It was necessary to use your facility as none of the local dealers in the Little Rock area would service a small motor home. I was impressed with your service department and the manager in particular! The job was completed in a very short time and I was on my way back home. Although I am not from your area, rest assured I will speak highly of your dealership." --Bob "I was in for a pre-diagnosed issue with my cruise control disengage switch. My service representative didn’t argue or fuss about having to do his own troubleshooting. He found the part in stock, estimated the replacement, and arranged for a ‘while-you-wait’ repair.... The price for the switch was half of what I expected, the labor was less than half of what I expected, and I was in and out of the parking lot in half the time I expected.... All in all it was an excellent service call..... THANKS for an EXCELLENT job well done." --Jeff "All I can say is "JOB WELL DONE!" Being 600 miles away from home and having to have an emergency service repair can be very troubling...Cogswell Motors took my service matter on immediately....once they opened their doors, they started work, kept me informed of the progress being made, showed me the damaged part, and within 3 hours had me back on the road again! Cogswell Motors showed nothing but professional and friendly service. They showed true concern about my situation, and went beyond the call of duty to get my needs addressed...Thank you Cogswell Motors, for a job well done!" --Rozanna "...The service team did their best to work on my car and its issues as quickly as possible while maintaining quality customer service for all. Many said, 'You took your car to the dealer!...that's going to be expensive!' I feel that I was charged very fairly, that I trusted the folks working on my vehicle due to their training and experience, and I received excellent customer service. Thank you." --Laura |
|
|
|
