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SERVICE DEPARTMENT
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Cogswell Motors Auto Repair Center: Servicing Ford, Mazda and Lincoln car in Russellville
Come to the Cogswell Motors auto repair center once and you'll immediately understand why so many Ford, Mazda and Lincoln drivers in the Russellville area entrust their cars to us. We carefully hand pick all of the technicians on our team for their deep level of expertise, sincere passion for Ford, Mazda and Lincoln, and respect for Conway, Clarksville and Morrilton drivers' busy schedules. It shows not only in the work they do, but the timeframe in which they do it.
Among the many auto repair services, Cogswell Motors offers Russellville area drivers are: oil changes, tire rotations, auto glass repair, dent repair, transmission repair, and brake replacements. Call us today to learn more, get a quote, or make a service appointment. Or, if you prefer, you can always visit Cogswell Motors in person at 1900 East Main Russellville, Arkansas.
At Cogswell Motors, our highly qualified Ford and Mazda certified technicians are here to provide exceptional service in a timely manner. Allow our staff to demonstrate our commitment to excellence. But don't take our word for it; see what our customers have said about their service with Cogswell Motors:
The man who gave me an estimated cost of repairs was very thorough. The other places didnt really seem to care, but he took several pictures, listened to every concern, and even crawled under the vehicle. I was impressed! --Anonymous, Feb. 2012
Just wanted to thank the service personnel for the great service I received on our MKS. My wife and I were on a trip (live in Arizona) when we had the problem with the car. Our car was looked at and serviced immediately. We were probably not there for more than 15 minutes! Please pass my appreciation on to the service personnel involved. In all our travels we have never received better care than that which we received from Cogswell Motors. Again THANKS!!!" --Jim, Nov. 2011
"This was the first time for us ( my wife and i ) to use Cogswell service. We purchased a vehicle from Cogswell with an extended warranty. Service is top notch. Highly recommend to friends and family." --Kerry
"Was very satisfied with the overall experience. Your people were concise and courteous. We will be buying our next vehicle at Cogswell mainly because we can trust your service team and it is nice to buy from local people you can feel comfortable dealing with. Thanks!" --Waylon
"I so appreciate the promptness in getting my car in to check out the problem...and getting it repaired. I had a necessary trip to Little Rock the next day, so they worked me in on getting an appointment.
I also appreciate Russell and his always efficient manner of seeing that things are done properly. Thank Kenny and Steve for being my "shuttle bus" drivers, transporting me home and back.
Thanks Cogswell Motors! You all do a great job!" --Sue
"Cogswell Motors is the friendliest dealership I have been in. I waited for my vehicle to be repaired. I was offered drinks, snacks, magazines, and even shown where the restroom facility was without asking. I was told it would take about 30 minutes to repair my door lock, it took 25 minutes. Love the salesmen, they are all very friendly." --Kenneth
"My husband's car needed the oil changed and new tires etc. I was not able to go into town and have it done. I made one phone call to Cogswells Quick Lane and Anita set it up to where Dave's car was picked up and the work done...then they took it back to his place of work. I made the payment over the phone. I did not have to get the baby out in the hot weather. Was great. thanks thanks thanks thanks." --Becky
"I was astounded, I came in expecting to sit around for an hour for a recall on my motor home. While the man behind the counter did the paper work,the technician made the repairs and I was gone in 10 minutes.Very professional!" --anonymous
"I took the Ford Explorer in for a Saturday morning oil change because the oil-change business I normally use was closed... I am certainly glad they were closed because I'm not sure they would have recognized one problem and I know they would not have seen the other problem because they don't even look at the brakes. The Quicklane staff on Saturday morning was outstanding!!!!! First, the Technician found an apparent significant oil leak and, second, found that the vehicle needed front and rear brake work. I was planning to taking my trout boat to the White River on Monday but the Technician advised me not to use the Explorer. I really appreciate their work; they may have saved me significant road problems. I have decided that future oil changes will be done at Cogswell and not at the oil-change business (down the street). Please thank the Quick Service saturday morning personnel." --Dave
"It was necessary to use your facility as none of the local dealers in the Little Rock area would service a small motor home. I was impressed with your service department and the manager in particular! The job was completed in a very short time and I was on my way back home. Although I am not from your area, rest assured I will speak highly of your dealership." --Bob"I was in for a pre-diagnosed issue with my cruise control disengage switch. My service representative didn't argue or fuss about having to do his own troubleshooting. He found the part in stock, estimated the replacement, and arranged for a 'while-you-wait' repair.... Theprice for the switch was half of what I expected, the labor was less than half of what I expected, and I was in and out of the parking lot in half the time I expected.... All in all it was an excellent service call..... THANKS for an EXCELLENT job well done." --Jeff
"All I can say is "JOB WELL DONE!" Being 600 miles away from home and having to have an emergency service repair can be very troubling...Cogswell Motors took my service matter on immediately....once they opened their doors, they started work, kept me informed of the progress being made, showed me the damaged part, and within 3 hours had me back on the road again! Cogswell Motors showed nothing but professional and friendly service. They showed true concern about my situation, and went beyond the call of duty to get my needs addressed...Thank you Cogswell Motors, for a job well done!" --Rozanna
"...The service team did their best to work on my car and its issues as quickly as possible while maintaining quality customer service for all. Many said, 'You took your car to the dealer!...that's going to be expensive!' I feel that I was charged very fairly, that I trusted the folks working on my vehicle due to their training and experience, and I received excellent customer service. Thank you." --Laura